Job Description:

1. Support the design, development, and implementation of the talent review process to identify and develop top talent within the organization, aligning with business goals and objectives.
2. Collect, analyze, and maintain HR data to inform leadership development initiatives, including succession planning and targeted leadership development programs.
3. Participate in performance management processes and policy development, facilitating quality improvement initiatives to enhance organizational effectiveness.
4. Research and contribute to the development of performance management training programs, focusing on addressing organizational priorities and improving workforce performance.
5. Collaborate with hiring managers to develop effective sourcing and recruitment strategies, leveraging HR analytics to optimize the recruiting process and ensure client satisfaction.
6. Develop and maintain programs for workforce retention, promotion, and succession planning, aligning with organizational goals and objectives.
7. Manage the performance management system, including job descriptions, performance standards, and evaluation instruments, to ensure consistency and effectiveness.
8. Promote equal employment opportunity, diversity, and inclusion within the organization, supporting the company’s diversity and inclusion strategic plan.
9. Conduct presentations and training sessions to educate employees on HR policies, procedures, and best practices.
10. Ensure that talent management and performance management initiatives are aligned with operational and programmatic goals, driving efficiencies and effectiveness across the organization.
11. Collaborate with the HRIS manager to collect and analyze HR data, translating insights into actionable plans that drive organizational improvement and enhance decision-making.

• Requirements:
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3+ years of experience in HR analytics or related HR roles.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Certification in HR analytics or related field is a plus.

1. Proactively identify and pursue sales opportunities with potential clients, including freight forwarders and shippers.
2. Build and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.
3. Conduct market research to identify emerging trends, customer needs, and competitive offerings.
4. Explore and evaluate new business opportunities.
5. Act as the primary point of contact for client inquiries, concerns, and feedback, ensuring timely resolution and customer satisfaction.
6. Monitor industry trends, competitive dynamics, and regulatory changes affecting the logistics sector.

1. Approach shippers, forwarders CHA and fix appointments with them for business development.
2. Explore new business opportunities and generate sales leads effectively.
3. Arrange meetings with new and prospective clients and introduce complete range of company’s products and services.
4. Exercise responsibility for achievement of monthly sales targets fixed by the management.
5. Generate business from existing clients by making routine sales calls/ tele calls.
6. Co-ordinate with Customer Service desk, Operations and Documentation department for complete follow-up on shipments generated.
7. Analyse market trends and detect effective measures for penetrating business.
8. Facilitating prompt preparation submission of quotation/RFQ to customers.
9. Submitting sales/division reports to reporting head at regular intervals.
10. Facilitate timely follow-up on collections from customers.
11. Conduct regular review meetings with the team and enhance performance.
12. Endeavour for any other relevant duty or responsibility that may be assigned from time to time.